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privacy policy

Legal Disclaimer

Sakata Minato Tourism Planning LLC (hereinafter, "our company"), the operator of Sakata Water Bus, recognizes the importance of personal information obtained from stakeholders and considers its protection to be the basis of our business activities and one of our most important management issues.

In order to provide you with safe, secure and reliable services, we have established the following basic policies, ensured that all employees are aware of and adhere to these policies.

Privacy Policy – Principles

1. We will comply with the Personal Information Protection Law and other related laws and regulations. In addition, we will establish, implement, and maintain our own internal regulations regarding personal information protection, and strive for continuous improvement.

2. The Company will establish a management system for protecting personal information, and will make its officers and employees aware of its regulations and strive to ensure their compliance.

3. We will handle personal information within the scope of the purpose of use clearly indicated to the customer. Furthermore, we will not disclose or provide personal information provided by customers to third parties unless the customer's consent is obtained or there is a legitimate reason for doing so.

4. We will keep personal information accurate and up-to-date, and will strive to prevent unauthorized access to personal information, as well as the leakage, loss, or damage of personal information, and will continually improve and correct information security.

5. We will respond sincerely and promptly to customer inquiries and requests for disclosure, etc. regarding personal information.

Established on July 15, 2024

Sakata Minato Tourism Co., Ltd. Representative Director Yoshikatsu Abe

Purpose of Use of Personal Information

When we receive personal information from our customers, we will clearly indicate the purpose of use of the personal information in advance and use it within the scope of that purpose. If it becomes necessary to use the customer's personal information beyond the scope of the purpose of use clearly indicated in advance, we will contact the customer and use it only after obtaining the customer's consent. The purposes of use of personal information held by our company are as follows.

  • Personal information about you

  • Negotiations and meetings with customers

  • Shipping of products, documents, etc.

  • Sending information about services, events, etc.

  • Providing customer support and maintenance

  • Responding to inquiries and consultations

  • Provision of various membership services

  • Service development, surveys, monitoring, etc.

  • Performance of a contract

Provision of personal information

1. We will not disclose or provide your personal information to a third party, except in the following cases:

  • When there is customer consent

  • When required by law

  • When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent

  • When entrusting the handling of personal information to a third party within the scope necessary to achieve the purpose of use

  • In the event of business succession through merger, company division, business transfer, or other reasons.

2. Notwithstanding (1) above, when the Company deems it appropriate for its affiliated companies or agents to handle the provision of services to customers or responses to inquiries, etc., the Company may provide customers' addresses, names, telephone numbers, etc. to said affiliated companies, etc. In this case, customers may request the Company to stop providing personal information to said affiliated companies, etc.

Inquiries regarding personal information

For inquiries regarding the disclosure, correction, deletion, etc. of your personal information, please contact us using the inquiry form.

Other matters

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